Car towed in Phoenix? Impound lots, fees and lookup
Checked Nov 14, 2026 against official sources. We don't have your car: use the official lookup below.
Find your car
Phoenix contract tow company for the precinct
Police-ordered tows. The city says to call the contract tow company for the precinct where the car was towed to learn which lot has it and the total bill.12
Other ways to check:
- Phoenix Police Vehicle Impound Unit (Public Records and Services) · 602-495-2096: Release paperwork and hearings for police impounds with a mandatory hold (ARS 28-3511 and Phoenix City Code 23-55). Open Mon-Fri 8am-4pm. Email [email protected].14
- Phoenix Police Crime Stop · 602-262-6151: The city towing page names this line for a private tow company that refuses to release your car after you show ID. State law makes private towers phone police within one hour of a tow.19
Towed from a private lot (apartment, store)? Private-lot tows go to the private tow company's own lot. Under Phoenix City Code 36-144 a tower may not hold a car it was not ordered by police to tow if you show your driver license or other reliable ID for billing. If they still refuse, call Crime Stop at 602-262-6151. Arizona law requires a tower to phone police within one hour of a non-consent tow.
Deadline to contest: 10 calendar days from the notice (Arizona rules). How to request a hearing
Phoenix Police send towed and impounded cars to the city contract tow company for each precinct, which stores the car at its own lot. Cars under a mandatory impound need release paperwork from the police Vehicle Impound Unit first, and private-lot tows go to the private tow company's lot.
Phoenix impound lots: addresses and hours
DVT Enterprises (DV Towing), West Williams Drive
Police contract lot · run by DVT Enterprises
2045 West Williams Drive (city and ZIP not listed)123
Hours: Mon-Fri 8am-6:30pm, Sat 8am-noon, closed Sunday and listed city holidays (hours required by the city contract)
Payment: cash, Visa, Mastercard
DVT Enterprises (DV Towing), West Maryland Avenue
Police contract lot · run by DVT Enterprises
5715 West Maryland Avenue (city and ZIP not listed)123
Hours: Mon-Fri 8am-6:30pm, Sat 8am-noon, closed Sunday and listed city holidays (hours required by the city contract)
Payment: cash, Visa, Mastercard
Western Towing, South 43rd Avenue
Police contract lot · run by Western Towing
3401 South 43rd Avenue (city and ZIP not listed)123
Hours: Mon-Fri 8am-6:30pm, Sat 8am-noon, closed Sunday and listed city holidays (hours required by the city contract)
Payment: cash, Visa, Mastercard
All City Towing, East University Drive
Police contract lot · run by All City Towing
4543 East University Drive (city and ZIP not listed)123
Hours: Mon-Fri 8am-6:30pm, Sat 8am-noon, closed Sunday and listed city holidays (hours required by the city contract)
Payment: cash, Visa, Mastercard
All City Towing, North 20th Street
Police contract lot · run by All City Towing
21840 North 20th Street (city and ZIP not listed)123
Hours: Mon-Fri 8am-6:30pm, Sat 8am-noon, closed Sunday and listed city holidays (hours required by the city contract)
Payment: cash, Visa, Mastercard
Professional Towing, North 27th Avenue
Police contract lot · run by Professional Towing
3420 N 27th Avenue (city and ZIP not listed)12
Hours: Mon-Fri 8am-6:30pm, Sat 8am-noon, closed Sunday and listed city holidays (hours required by the city contract)
Payment: cash, Visa, Mastercard
How much it costs to get your car out in Phoenix
| Fee | Amount | Applies to |
|---|---|---|
City administrative fee for mandatory impounds56DetailsCharged for impounds under ARS 28-3511 and Phoenix City Code 23-55. Pay the City of Phoenix by cash, cashier's check or money order before the tow company can release the car. | $150 | Police-ordered |
| Level 1 police contract tow, under 10,000 lb3City contract rate effective January 1, 2026, paid to the tow company. | $66.82 | Police-ordered · Cars, SUVs, pickups |
| Storage, ARS 28-3511 impounds35 | Up to $25 / day | Police-ordered |
| Storage, Phoenix City Code 23-55 impounds13 | Up to $15 / day | Police-ordered |
| After hours gate charge3Per occurrence, between 6:31pm and 7:59am. | $75 | Police-ordered |
Estimate your bill
Got your receipt? Check it for overcharges
Type what the lot charged for each line. We flag anything above a confirmed legal cap.
What to bring
- Title or registration to prove ownership (you may get it from inside the car if it is there)
- If someone other than the registered owner picks up the car: their government photo ID, a signed letter from the owner giving permission, a copy of the owner's government photo ID, and a valid driver license
- Payment by an accepted method
- For a mandatory impound: the release form from the Phoenix Police Vehicle Impound Unit
More detail, including when the car is not in your name: what to bring to the impound lot.
Local rules and how to contest
- To contest a police tow, ask for a Post Storage Hearing within 10 days of the impound notice. The main impound page says 10 business days from the tow, so ask early. Call 602-495-2096, fax 602-262-1863, or write to the Vehicle Impound Unit at 100 W. Washington St., Phoenix, AZ 85003.
- Hearings are free, informal, run by police hearing officers and currently held by phone. You do not need a lawyer.
- If the hearing officer finds the impound was improper, the Phoenix Police Department pays the towing and impound fees.
- Cars held under ARS 28-3511 cannot leave the tow lot without release paperwork from the Phoenix Police Department.
- If you do not claim the car within 10 days of the date it can be released, the tow company may apply for an abandoned title.
- For damage or overcharges by a contract tow company, raise it at the lot, get a receipt, then send a Tow Contract Complaint Form to the Tow Contract Liaison at 602-495-2096.
Arizona rules that apply
Arizona does not set statewide private tow prices, but police impounds under A.R.S. 28-3511 carry a 25 dollar daily storage rate and a 150 dollar administrative charge. Cities and counties may cap private-property tow rates, and lot signs must show the maximum cost to the driver. If police impound your car you can ask for a poststorage hearing within 10 days of the notice.
- Drop fee release: State law has no drop-fee rule for private-property tows. Cities and counties that set tow rates can add one, so check the local ordinance.
- Your belongings: For tows after a crash, you can remove personal items from the car free during business hours. There is no general state rule for other tows, but in Tucson a private-lot tower must let you get your ID, and other property once you prove ownership, at no charge.
- Hearing: After a police impound you can request a poststorage hearing within 10 days of the date on the notice. The hearing is held within five business days, and if the impound was not justified the agency pays the tow and storage costs.
Think the tow was wrong?
Questions
How do I find my towed car in Phoenix?
Use Phoenix contract tow company for the precinct (https://www.phoenix.gov/administration/departments/police/public-safety-services/vehicle-towing/towing-contracts.html). Police-ordered tows. The city says to call the contract tow company for the precinct where the car was towed to learn which lot has it and the total bill..
Where is the Phoenix impound lot?
DVT Enterprises (DV Towing), West Williams Drive: 2045 West Williams Drive (city and ZIP not listed), Mon-Fri 8am-6:30pm, Sat 8am-noon, closed Sunday and listed city holidays (hours required by the city contract). DVT Enterprises (DV Towing), West Maryland Avenue: 5715 West Maryland Avenue (city and ZIP not listed), Mon-Fri 8am-6:30pm, Sat 8am-noon, closed Sunday and listed city holidays (hours required by the city contract). Western Towing, South 43rd Avenue: 3401 South 43rd Avenue (city and ZIP not listed), Mon-Fri 8am-6:30pm, Sat 8am-noon, closed Sunday and listed city holidays (hours required by the city contract). All City Towing, East University Drive: 4543 East University Drive (city and ZIP not listed), Mon-Fri 8am-6:30pm, Sat 8am-noon, closed Sunday and listed city holidays (hours required by the city contract). All City Towing, North 20th Street: 21840 North 20th Street (city and ZIP not listed), Mon-Fri 8am-6:30pm, Sat 8am-noon, closed Sunday and listed city holidays (hours required by the city contract). Professional Towing, North 27th Avenue: 3420 N 27th Avenue (city and ZIP not listed), Mon-Fri 8am-6:30pm, Sat 8am-noon, closed Sunday and listed city holidays (hours required by the city contract).
How much does it cost to get a car out of impound in Phoenix?
For police-ordered tows the city lists a $66.82 tow and $25 per day of storage. Other fees may apply.
My car was towed from a private lot in Phoenix. Where is it?
Private-lot tows go to the private tow company's own lot. Under Phoenix City Code 36-144 a tower may not hold a car it was not ordered by police to tow if you show your driver license or other reliable ID for billing. If they still refuse, call Crime Stop at 602-262-6151. Arizona law requires a tower to phone police within one hour of a non-consent tow.
Sources
Last checked Nov 14, 2026. Fees and rules change: confirm with the lot or agency before you go. Spot an error? Tell us.
- Vehicle Towing Information, City of Phoenix Police Department. Checked Nov 14, 2026.
- Towing Contracts, City of Phoenix Police Department. Checked Nov 14, 2026.
- RFP 13-006 General Police Towing Services Contract Rates, effective January 1, 2026, City of Phoenix. Checked Nov 14, 2026.
- Vehicle Impoundment Information, City of Phoenix Police Department. Checked Nov 14, 2026.
- ARS 28-3511 Vehicle Impoundment FAQ, City of Phoenix Police Department. Checked Nov 14, 2026.
- Phoenix City Code Chapter 23-55 Vehicle Impoundment FAQ, City of Phoenix Police Department. Checked Nov 14, 2026.
- Request Post-Storage Hearing for Impounded Vehicles, City of Phoenix Police Department. Checked Nov 14, 2026.
- ARS 28-871 Vehicle Impoundment FAQ, City of Phoenix Police Department. Checked Nov 14, 2026.
- A.R.S. 28-4836, Towed vehicles, notification (Ariz. Rev. Stat. § 28-4836), Arizona Legislature. Checked Nov 14, 2026.
- Census Bureau city and town population estimates, Vintage 2024 (SUB-EST2024), U.S. Census Bureau. Checked Nov 14, 2026.