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Towed from your apartment complex in Kentucky

A property owner who sets up a tow-away zone must post a clearly visible sign saying it is a tow-away zone, with contact information and who may or may not park there.

Checked Nov 14, 2026 against the Kentucky statute and regulator pages.

What to do now

  1. Call the property office or check the tow-away sign at the lot entrance. It must name the tow company and its phone number in most states.
  2. Call the tow company to confirm they have the car, the address of the storage lot and the total due.
  3. Photograph the signs, your permit or sticker and where you were parked before anything changes.
  4. Get your car out quickly. Storage is charged by the day.
  5. Ask for an itemized receipt and compare it to your state limits.
  6. If the tow broke your lease or the state rules, write to the property manager and request a hearing if your state offers one.

Kentucky rules that matter here

Tow-away signs

A property owner who sets up a tow-away zone must post a clearly visible sign saying it is a tow-away zone, with contact information and who may or may not park there.2

Notice

A private-property tower must tell local police within 2 hours after the tow. Within 10 days the tow company or storage lot must mail a certified letter to the owner and any lender with where the car is and an estimated itemized bill.24

Drop fee release

If you arrive while your car is being towed from a private tow-away zone, the tower must tell you that you can pay up to half its normal release fee, and must then release the car and give you a receipt.2

Personal belongings

Certain items must be given back on request within 45 days of the tow, even if you have not paid. These include prescription medicine, medical supplies, school materials, documents and electronic devices, child car seats, checks and cards, and firearms. Other contents are covered by the lot's lien.1

Payment

The tow company or lot must accept cash, credit card, debit card, money order, a bank-drawn check, or a check from an insurer.5

Related

Kentucky cities: Louisville

Think the tow or the bill was wrong?

Ask the lot for an itemized receipt, compare it to the legal limits in Kentucky, and request a hearing before the deadline. Our step-by-step guide and calculator are free.

Questions

Can my apartment tow my car without warning?

In many states yes, if proper tow-away signs are posted at each entrance. Some states and leases require a warning sticker first for things like expired tags. Check your state rules and your lease.

Who do I call if my car was towed from my apartment?

Start with the tow company named on the posted sign or the property office. In Houston and Harris County you can also search FindMyTowedCar. Police usually get a report of private tows within a few hours.

Sources

Last checked Nov 14, 2026. Fees and rules change: confirm with the lot or agency before you go. Spot an error? Tell us.

  1. Lien on motor vehicles and contents for towing and storage charges (KRS 376.275), Kentucky General Assembly. Checked Nov 14, 2026.
  2. Private property towing, signage, drop fee, police notice (KRS 281.924), Kentucky General Assembly. Checked Nov 14, 2026.
  3. Rate sheets, excessive charges, itemized invoices (KRS 281.926), Kentucky General Assembly. Checked Nov 14, 2026.
  4. Required notice to owner and lienholder (KRS 281.928), Kentucky General Assembly. Checked Nov 14, 2026.
  5. Payment and release requirements for towed vehicles (KRS 281.930), Kentucky General Assembly. Checked Nov 14, 2026.
  6. Prohibited fees (KRS 281.932), Kentucky General Assembly. Checked Nov 14, 2026.
  7. Prohibited acts by towing company or storage facility (KRS 281.934), Kentucky General Assembly. Checked Nov 14, 2026.